Before you book
What to expect, and what we ask of you.
Please leave children and extra people at home.
- Running late
- We hold your slot for 5 minutes past your start time.
- Arriving late
- 15% of the service.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 1 day, 30% of the service.
Changes, lateness and no-shows
- Running late
- We hold your slot for 5 minutes past your start time.
- Arriving late
- 15% of the service.
- Not turning up
- 100% of the service.
- Cancelling late
- Free before that, then within 1 day, 30% of the service.